Play to win with gamification

A deep dive into improving business outcomes

May 20th 3:30 - 5:30 PM SPIN
211 S. 15th St., Philadelphia, PA 19102
Register below!

Save Your Spot

Join us for an afternoon of insight, inspiration, and interactive fun at SPIN Philadelphia. See how gamification is being used to create sustained focus, alignment, and results throughout the year.

 

📍 Location: SPIN, 211 S. 15th St., Philadelphia, PA 19102
📅 Date: Wednesday, May 20, 2026
🕒 Time: 3:30 PM – 5:30 PM ET

 

🗓️ Event schedule: 

  • 3:30 – 4:00 PM  |  Arrivals and networking 

  • 4:00 – 4:45 PM  |  Presentation and discussion 

  • 4:45 – 5:30 PM  |  Happy hour with drinks and apps, games, and networking 

 

🎤 Content highlights

  • Discover how game mechanics and behavioral science are transforming sales performance and engagement across industries and driving results.

  • Hear how Subaru of America is using gamification to boost technician productivity to positively impact engagement and results.

  • Learn how a major cruise line is leveraging gamification with call center employees to focus on key business metrics like increasing sales and reducing average handling times.

  • Discover how a major retailer gamified its employee onboarding and training portal to build floor selling confidence and drive revenue growth.

  • Hear how and insurance company is using gamification to build trust and loyalty with channel partners - earning mindshare, increasing sales, and inspiring performance beyond compensation.

  • Learn more about how a telecommunications company created a unified, gamified experience to enhance employee understanding and confidence in its company product, features, and benefits.

 

🎯 Why attend? 

  • Learn how Fortune 1000 companies are using gamification to increase engagement and retention.

  • Gain actionable insights from real-world success stories, such as establishing key metrics and driving adoption.

  • Swap ideas with fellow leaders in a high energy setting built for connection, competition, and play.

 

✅ Ready to play?

RSVP now to reserve your spot! Spots are limited, so don’t miss your chance to level up your strategy in a setting designed for fun and inspiration. 

🎤 Speakers

Lea Sorrentino

Vice President
Bunchball

Lea Sorrentino is the Vice President at Bunchball who has worked with clients across industries with a focus on supporting and maximizing consumer and employee engagement, specializing in gamification. Sorrentino has over ten years of strategy experience servicing notable customers like Atlassian, Acuity and Xfinity.

In addition to strategy, Sorrentino stays connected to new media advancements as an Adjunct Professor of New Media Arts in Philadelphia. As a mixed media artist and writer who had exhibited her artwork nationally and internationally, she was recognized by the Walker Art Center as one of the Top 10 Artists to Watch.

Jim Riedel

Director of Technical Training
Subaru of America

With over 17 years at Subaru of America, Jim Riedel is Director of Technical Training, responsible for shaping the strategy, development, and delivery of national training programs. He has held leadership roles across both product and technical training, guiding teams of more than 35 professionals and collaborating with stakeholders nationwide to strengthen dealer expertise and customer experience. Jim’s work centers on designing innovative, interactive training solutions that highlight Subaru’s value, enhance retailer proficiency, and foster lasting customer loyalty.
BI WORLDWIDE® 2026
Play to win with gamification